Tubbservatory Round-Up #37 – January 2025

Gudrun Lauret

Tubbservatory Round-Up #37 – January 2025 image

Tubbservatory Round-Up – Tools and Resources for Your MSP

A brand new year brings fresh opportunities, and each month, Richard Tubb scours the web to uncover the best resources, curating a collection to help IT Managed Service Providers (MSPs) thrive.

Welcome to the Tubbservatory – an engaging video series packed with handpicked articles, podcasts, events and more, designed for IT leaders.

Say hello to the Tubbservatory Round-Up #37, your go-to guide for January 2025! Dive into this month’s must-watch episodes and valuable insights.

Find the links to these essential resources at the end of the post.

Here’s a sneak peek at what’s in store: we’re talking Microsoft Copilot, the latest and greatest books for MSPs, fascinating AI updates and clever ways to handle fraudsters.

Plus, managing burnout (because we’ve all been there), cybersecurity insights, productivity hacks, upcoming events, outsourcing tips, a shiny new eBook, and—oh yeah—some seriously cool gadgets.

Tubbservatory: The January 2025 Round-Up Video

Tubbservatory Round-Up #37: January – Week 1

#1 How Threat Actors Use Copilot (Full EP) | Security Swarm Podcast

With Artificial Intelligence being at the forefront of MSPs minds in 2025, a video that caught my eye is How Threat Actors Use Microsoft Copilot.

Host Andy Syrewicze and guest Philip Galea discuss discuss the security implications of Microsoft’s AI assistant Copilot on Hornetsecurity’s Security Swarm Podcast.

The bottom line is Copilot makes it easy for nosy or malicious insiders to quickly surface sensitive information that they may not have proper access to. So I’d highly recommend watching this video to prepare you and your clients.

#2 Recommended Books for MSPs

Are you a busy MSP feeling a bit embarrassed by your website?

If so, this new book will be for you. WebProud: The 5-step roadmap to feeling proud of your website again is a new read from marketing experts Pascal Fintoni and Jonny Ross.

This book will show you how to:

Conduct a comprehensive website health check
Attract the right audience
Convert visitors into valuable enquiries

And ultimately, become proud of your website again. Highly recommended!

#3 2025 Recruitment Trends for UK MSPs: The Must-Read Guide to Finding the Right Talent

An eBook that caught my attention is Navigating Recruitment Challenges in the MSP Sector: Trends and Strategies for 2025 by Jane Matthews of Wildcats Careers.

If you’re looking to recruit staff this year, as most MSPs are, then this eBook provides valuable insights.

#4 Turn Your Podcast Into Short Clips

If you’re looking to make more of your video content in 2025, then a tool that Team Tubb have found very useful is Choppity.

Choppity uses AI to find the best moments from your longer videos, and turn them into short clips for sharing on social media.

#5 AI Scambaiters: O2 Creates AI Granny to Waste Scammers’ Time

Scammers, you’ve got a new enemy in 2025 — and it’s Grandma!

O2 have created human-like Daisy, an AI ‘Granny’ to answer calls in real time from fraudsters, keeping them on the phone and away from customers for as long as possible.

Tubbservatory Round-Up #37: January – Week 2

#1 Free Valuable Things for MSPs (Really)

Everybody loves a freebie, right?

Well, we kick this week off with a huge giveaway of Free Valuable Things for MSPs!

Organised by MSP legend Karl Palachuk, with offerings from industry experts such as Paul Green, Heather Johnson, myself and more, go and grab yourself a freebie to start 2025!

#2 Tradecraft Tuesday | Tradecraft Predictions for 2025

Now, if you’ve wondered how the ScreenConnect breach, or any of the big breaches of 2024 took place, a recent Huntress Tradecraft Tuesday looks at 2024’s most notable moments in tradecraft. They also broke out the crystal ball and looking at the trends and tactics that we anticipate will dominate the threat landscape in 2025.

#3 MSP Burnout Is Real—But You Don’t Have to Face It Alone

January is notoriously a challenging month for mental health.

So here’s a heart-warming initiative from SuperOps around MSP wellness.

SuperOps encouraged a number of well-known MSP names to send postcards to colleagues expressing their gratitude.

Kudos to SuperOps on this — a well-timed reminder that this is a community that supports one another.

Finding January hard? Then be inspired by @SuperOps_ai and spread some cheer to your colleagues. Richard Tubb explains more in this roundup post. Click to Tweet

#4 Seriously Simple Cyber

A new platform that caught my eye is OneClickComply, a UK-based startup business aimed firmly at the MSP market.

OneClickComply does what it says on the tin, making managing cybersecurity controls and compliance easier than ever. It automates all the technical work to implement and manage controls across the tools and systems you use.

#5 Documentation Doesn’t Have to Suck

Documentation Doesn’t Have to Suck!

I joined Karl Palachuk, Marnie Stockman and other experts for a free micro-conference designed to tackle the one thing every MSP loves to hate: documentation!

Divider

Tubbservatory Round-Up #37: January – Week 3

#1 Ready to Effortlessly Scale Up Your MSP?

In a competitive Managed Service market flooded with cybercrime, manual processes, compliance regulations, and constant client demands, it can be challenging to scale your MSP business.

So I’m honoured to write the foreword for the MSP Playbook to Working harder, not Smarter, by Paul Schnackenburg and Amy Babinchak.

The MSP Playbook provides actionable strategies that will help you optimise your business operations and boost productivity in a rapidly changing industry.

This eBook is a free download thanks to Hornetsecurity, and you’d be crazy not to grab your copy now!

#2 Transform Your Business Into a Best-in-Class MSP

And if you’re looking for MSP coaching in 2025, then MSP legend Erick Simpson has opened up spaces in his MSP Mastered programme.

Simpson’s renowned MSP programme helps Managed Service Providers overcome business challenges, improve service efficiencies, sell more profitable MRR agreements and increase the value of thier business.

Signup for MSP Mastered is now open.

#3 How to Solve Hardware Headaches for MSPs and Their Clients

News that UK-based Daas Portal have launched v2 of their device-as-a-service platform for UK MSPs.

DaaS Portal promises to make deploying and managing devices a breeze for technology providers. And if you want to find out more about their offering, check out my interview with founder Dave Tilly.

#4 Mustafa Suleyman on Copilot Vision, AI Companions, Infinite Memory, AI Agents, and More

Microsoft just launched Copilot Vision in Edge—the first AI that can navigate the internet with you in real time.

To find out more, AI expert Rowan Cheung sat down with CEO of Microsoft AI, Mustafa Suleyman, and the video is fascinating. Well worth a watch if you want to keep your finger on the pulse of the fast-moving AI scene.

#5 IT Nation Connect Europe 2025

IT Nation Connect Europe 2025 comes to London on 10-12 March 2025, and it promises to be huge!

IT Nation Connect Europe is a three-day event designed for MSPs who want to enhance their business value and gain a competitive edge in today’s rapidly evolving technology landscape.

The knowledge, connections, and opportunities you can gain from this event can transform your MSP business and position you for sustainable growth and profitability.

Don’t miss out. Registration for IT Nation Connect Europe 2025 is now open!

Divider

Tubbservatory Round-Up #37: January – Week 4

#1 Seven Outsourcing Myths Debunked

With so many MSPs looking to outsource in 2025, it’s time to address the myths that surround outsourcing.

The eBook Seven Outsourcing Myths Debunked from Uptime is a valuable resource for any MSP looking to outsource their NOC, SOC, Helpdesk or Projects.

Implemented in the right way, MSP outsourcing is a sure fire way to growth and something all forward-looking MSPs should be well educated on. Download this eBook for free now.

#2 The Global Technology Industry Association: Your Voice. Your Community. Your IT Channel

News that after the recent acquisition, the community side of CompTIA will be spun off from the education business and rebranded to the Global Technology Industry Association, or GTIA.

GTIA will represent tens of thousands of professionals from more than 2,000 MSPs, solution providers, tech vendors, distributors and other companies globally that comprise the channel.

#3 Living in the Future

Here’s a podcast that caught my ear. MSP Chat is hosted by MSP industry legends Erick Simpson and Rich Freeman, and each episode looks at what’s new in the MSP space.

Available on YouTube and all your favourite podcast players now!

#4 Yes, That Viral LinkedIn Post You Read was Probably AI-Generated

Yes, that viral LinkedIn post you read was probably AI-generated.

Wired magazine looks at a new analysis that estimates that over half of longer English-language posts on LinkedIn are AI-generated.

I can assure you, this is the real me, and not AI. I think.

#5 The LinkedIn-focused Conference

On the subject of LinkedIn, the UK’s only conference focused on LinkedIn Best Practice returns to Birmingham, UK on 27th March 2025.

I attended last year’s Uplift Live, and it was a phenomenal event. Organised by LinkedIn experts John Espirian, Gus Bhandal and Jeremy Freeman, it helps you take LinkedIn From “Just Another Platform” to Your Biggest Business Asset.

Limited tickets are now available. Feel free to mention my name when booking, and I’ll see you there!

Tubbservatory Round-Up #37: January – Week 5

#1 Your Building Blocks of Security

We kick this week off with an incredible value resource — all made available for free!

Cybersecurity experts Mostyn Thomas and Matt Lee have helped creat a downloadable CIS Control Handbook that is incredibly comprehensive and is a great way for MSPs to adopt the Centre for Internet Security Controls.

Additionally, Pax8 have shared a raft of tools and resources to support MSPs in getting their own business set up to achieve lower rates of cyber insurance.

If you’re serious about cybersecurity, then check this resource out.

#2 The Top Viewed Cybersecurity Threat Advisories in 2024

And talking of cybersecurity, Amber Montgomery of SmarterMSP has created a round-up of the top viewed Cybersecurity Threat Advisories in 2024.

From targeted industry attacks to zero-click vulnerabilities and high CVSS flaws, they are all here.

If you’re not already, I’d highly recommend signing-up for SmarterMSP’s Cybersecurity Threat Advisory alerts. Powered by Barracuda MSP, these alerts keep you highlighted on emerging threats.

#3 Lessons Learned

MSP Legend Karl Palachuk has released a new blog series called Lessons Learned.

The series starts with Palachuk’s last “real” job and goes through the sale of his previous managed IT service business.

Karl is the guy I learned Managed Services from, so I can’t recommend his work highly enough to MSPs who want to learn more about the business of running one.

#4 Control Any Computer Remotely

Now here’s a cool gadget that will be of interest to MSPs.

JetKVM is a next-generation open-source KVM, or Keyboard Video Mouse, that allows you to control any computer over IP.

And the cost? Just $69! Well worth checking out!

#5 2025 Cybersecurity Outlook: Predictions, Challenges, and Trends

Put February 6th in your calendar for a 2025 Cybersecurity Outlook: Predictions, Challenges, and Trends.

Join Barracuda security experts Adam Khan and Riaz Lakhani for an insightful discussion on the evolving threat landscape, featuring predictions and best practices to prepare for the year ahead.

Registration is now open.

Links to the Resources Mentioned in this Round-Up

From Week 1

Mentioned in Week 2

Week 3

Week 4

And Week 5

How You Can Help

As we kick off Tubbservatory Round-Up #37, the first edition of 2025, a brand-new year brings fresh opportunities and exciting possibilities!

Have something to share? Whether it’s a game-changing tool, a thought-provoking article, or a clever tip, drop it in the comments below. Let’s start the year strong—your insights are invaluable!