Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up withRichard Tubb and Pascal Fintoni, who are in Manchester for the SuperOps SuperSummit 2025. They were both presenting as well as attending the event, so they had lots to share.
Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event.
Pascal explains how the talks followed the journey a customer might take, from marketing through to sending a proposal, which was a really effective way to showcase how AI can help at each stage.
Richard highlighted a talk from the VP of Product, Damo Vasudevan, on using AI assisted dashboards and for automation to improve service delivery.
They were also joined by special guest Kimmah Lewis, who explained how she and her team put the event together and how much work goes into planning the day.
Also Mentioned in The Travelogue
- The opening keynote from the CEO of SuperOps and closing remarks by the VP of Global Marketing
- The benefits of a no-pitch event
- How AI helps MSPs deliver better, faster and cheaper while maintaining quality
- Where AI has been used badly
- The importance of collaboration, supporting your community and the human touch
- Expert panel sessions
- Swag bags
What is the TubbTalk Travelogue?
These are ad-hoc, bonus episodes of our regular TubbTalk podcast, recorded live at an event. A member of TeamTubb calls Richard for an on-the-ground update on what they’ve learned and their highlights from the day.
Listen to the Travelogue from the SuperOps SuperSummit
What to Know About the SuperOps SuperSummit
SuperSummit is the flagship event from PSA-RMM experts SuperOps. They host these virtually and in-person, and 2025 is the first time they held an event in Manchester.
The free, one-day event is open to all managed service provider (MSP) owners and IT professionals, and provides plenty of networking opportunities, exhibitor stands and talks from industry legends. Lunch, refreshments and an after-party were also supplied!
This year’s focus was on AI and how to use it to grow and scale your MSP business. There were dos and don’ts, trends to be aware of and practical advice on how to get started with AI. And as it was strictly a no-pitch space, attendees got plenty of value without the waffle.
Were you at the SuperOps SuperSummit too? Send us a voice recording with your highlights, and we will add your comments to our next Team Tubb Travelogue!
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Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
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