I’ve written before about Why your MSP business should offer Offsite Data Backup to clients. Backup & Disaster Recovery (BDR) Tools for MSPs are a useful way to lower your cost of support and increase your revenue.
One of the most common questions I’m asked about MSP-focused BDR tools is “Which backup tool should I use?”
Choosing an MSP-friendly BDR Tool
There are a LOT of backup & disaster recovery tools out there.
As a Managed Service Provider (MSP), you want to be looking for a BDR tool that is multi-tenanted. That is to say, the software can handle backups across multiple clients — not just different sites!
Each client’s backup data must be kept separate from others for data protection and security reasons.
When choosing a BDR tool, you’d also be looking for one that offers MSP-friendly licensing.
Most traditional backup tools are purchased per-server or workstation. That licensing scenario may not serve your MSP well, and you should look for a software-as-a-service license.
Offering Backup-as-a-Service
Finally, you want to decide how you are going to offer your client’s backup-as-a-service.
- Will you use on hardware device on-site, with backups synchronised to the cloud?
- Where will your MSP backup client data to? The public cloud or a private cloud?
- What type of backup will you offer clients? File and folder backup, image-based backup, or a combination of both?
- Are you going to offer your clients a backup service, a disaster recovery service, or both?
If you’re unsure how to answer these questions, then speak to your peers at a local user group (here’s a list of User Groups for UK Managed Service Providers), ask a question in an online MSP community such as The Tech Tribe, or schedule a call with me to discuss your specific situation.
A list of Backup & Disaster Recovery (BDR) Tools for MSPs
Once you have that list of requirements drawn up, here’s a list of the Backup & Disaster Recovery (BDR) tools that I see most frequently in my work with MSPs.
File & Folder / Backup & Disaster Recovery
- Acronis
- Ahsay Backup
- Altaro
- BackupAssist
- Carbonite
- Continuum
- DataBarracks
- Datto
- Duplicati
- MSP360 (formerly CloudBerry Labs)
- NovaStor
- Probax
- SolarWinds Backup
- StorageCraft
- UniTrends
- Veeam
G Suite / Office 365
- Backupify (owned by Datto)
- DropSuite
- Spanning Backup (owned by Kaseya)
Conclusion
I will keep this list of list of Backup & Disaster Recovery (BDR) Tools for MSPs up to date.
Which BDR tool do you use within your business? What has worked for you? Leave a comment below or get in touch.
Are you a BDR vendor with a tool I’ve not listed here? Get in touch so we can have a conversation.
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Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
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