Feedback is valuable for any business to develop and grow. Taking a warts and all approach to leveraging feedback, I co-hosted an event with Smileback which proved to be another informative webinar session.
How can you leverage feedback in order to drive growth for your business?
This was the question I’ answered in my webinar with SmileBack at the end of November 2020.
How to Leverage Feedback to Drive Growth
After the incredible Remote Connect 2.0 event with SmileBack in October, I was really pleased to joining the team once more.
I hosted alongside SmileBack’s Customer Lead, Eben Marks, and Customer Associate, Sofia Miteff.
We focused on on the importance of leveraging customer comments and understanding how it can help your business.
From the various methods of gaining opinions, to how to utilise feedback once you have it, we’ll showed our audience how to make your business thrive in one jam packed webinar session.
How to Access the Recording of This Webinar
The webinar was recorded and is available to view on-demand.
Click here to access it now!
Learn how to Utilise and Grow From Valuable Feedback
It can be overwhelming when trying to understand how feedback can help your business. However, as you start to understand these opinions, you will realise the actions you need to take for positive and negative feedback.
You’ll discover strategies for feedback-driven growth and how to use tools such as SmileBack’s Customer Satisfaction Platform in order to to implement them.
Find out how a simple rating system can increase customer engagement. Managed Service Providers (MSPs) can then use the data produced to make positive changes in their business.
Are you ready to leverage feedback and grow your business? Then watch the replay now!
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Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
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