This week I’ve been thinking lately about what truly drives success in our industry—is it the tools we use, the events we attend, or perhaps the knowledge we accumulate?
The answer, of course, is all of these things working in harmony.
This week’s Tubbservatory brings you five brilliant resources that touch every aspect of your MSP journey—from in-person events that spark fresh connections, to security tools that protect your clients, business optimisation strategies, team resilience building, and industry insights that keep you ahead of the curve.
It’s a proper holistic approach to growing your business, and I’m chuffed to bits to share these gems with you.
1. Uptime Live 2025 – No-Pitch Strategic MSP Event
Uptime Live is coming back to London’s May Fair on 25th September 2025! Bradley Munday and Jason Kemsley of Uptime have created something rather special here—a proper business-focused event with absolutely no vendor pitching. It’s run as not-for-profit, which means early bird tickets are just £29.99 until 5th May. Every penny goes straight back into making the event better for you. Team Tubb will be there in force, and I’d love to say hello!
Grab your Early Bird ticket now.
2. Inside Agent – M365 Security Tool
The Bearded 365 Guy, Jonathan Edwards, has put together a brilliant video on Inside Agent, a cracking security tool created by MSP expert Scott Riley. It’s perfect if you’re managing loads of Microsoft 365 tenants, as it runs over 95 security checks across everything from Entra ID to Defender. Jonathan explains it all with his usual flair—well worth a watch to get up to speed on one of this year’s most promising security solutions.
3. PSA Profitability Book
I’ve been recommending Chris Timm’s “PSA Profitability” book to everyone lately. If you’re looking to squeeze more value from your PSA tool, this is absolutely essential reading. Chris knows his stuff inside out, and he’s packed this guide with practical advice that’ll help you boost efficiency and profits. Check it out!
Tubbservatory: The 25 April 2025 Weekly Video
4. Mental Resilience for MSP Teams
We get so caught up with tech that it’s easy to forget about the humans using it! That’s why I’m a massive fan of Polly Brennan (Adventurous Polly), who’s brilliant at helping MSP teams build mental resilience. We at Team Tubb have seen first-hand how valuable her work is. Her weekly newsletter is packed with practical tips for keeping your team fighting fit mentally, no matter what challenges come your way.
5. The IT Experts Podcast
I’m a regular listener (and occasional guest!) on Ian Luckett‘s IT Experts Podcast. Ian’s one of the UK’s top MSP coaches, and he delivers proper, actionable advice for building a more profitable tech business. Perfect for your commute or when you’re having a brew and need some MSP inspiration.
So there we have it—five resources to help you grow your MSP business, from events to security tools, PSA optimisation, mental wellbeing, and industry insights. But the real magic happens when we share our experiences.
Which of these resources will you be exploring? Have you used any already? Pop a comment below or drop me a message—I’m genuinely interested in what’s working for you.
P.S. Don’t forget to subscribe to my weekly MSP Insights email for more industry updates and resources. Sign up at http://tubb.co/nl.
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Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
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