Your Questions Are Horrible, But These Resources Aren’t
I’ve been thinking lately about what really moves the needle for MSPs—shiny new features, powerful books, honest conversations, or maybe just the right event at the right time?
As ever, the real value comes from a mix of it all—tools, mindset, community, and a willingness to learn and share.
This week’s Tubbservatory brings together a blend of all these things: A sneak peek into the future of MSP platforms, a sales truth-bomb you need to hear, a movement to support mentoring in our industry, a productivity reset for those feeling burnt out, and an unmissable event that’s just around the corner.
I’m thrilled to share these five fresh resources to help you work smarter, sell better, and grow stronger in 2025.
1. SuperOps Sneak Peek for 2025
The team at SuperOps has revealed a host of new features that aim to supercharge your MSP operations in the year ahead.
In this behind-the-scenes video, Shreenidhi Shivkumar, Akhilesh Subramanian, and Anirudh Murthy walk us through what’s coming—and why it matters. Whether it’s automation, reporting, or ticketing workflows, this update shows SuperOps is serious about empowering the next-gen MSP.
2. Sales Wisdom from Juan Fernandez
“Your Questions Are Horrible!”
That headline isn’t clickbait—Juan really says it, and he’s not wrong!
In a cracking episode of the Harvest MSP Sales Show, James Steel is joined by Juan Fernandez (SuperOps) to dissect why most MSPs are struggling with sales. Juan’s message? Stop pitching. Start solving.
This one’s for you if you’ve ever faced price objections, low close rates, or felt like sales just isn’t your thing. Trust me—you’ll come away with a whole new mindset.
Check out the conversation here.
3. Time for Mentoring in IT
MSP legend Karl Palachuk is starting something important—a Reddit community focused on IT mentoring.
It’s about experienced pros supporting newcomers, sharing career guidance, and helping the next generation thrive in tech. Whether you’re looking for a mentor or ready to be one, this is a great place to connect and give back to the industry.
Tubbservatory: The 2 May 2025 Weekly Video
4. The Productivity Diet – A Smarter Way to Work
If you’ve ever felt overwhelmed by “doing more,” The Productivity Diet by Mike Vardy will be a breath of fresh air.
Rather than chasing endless tasks, Vardy advocates for sustainable productivity—focusing on quality, not just quantity. I’ve just started reading it, and it’s already reshaping how I think about my workday.
5. Master AI at SupperSummit in Manchester
There’s nothing quite like in-person events for sparking new ideas—and SuperSummit Manchester is shaping up to be a belter.
Organised by SuperOps, this event is all about peer networking, real-world advice, and zero vendor pitching. If you’re anywhere near Manchester on 6th May, don’t miss it!
And that’s a wrap on another five-a-week can’t miss MSP resources from the Tubbservatory!
From strategic sales insights to sustainable productivity and meaningful mentorship, these resources are here to help you level up your MSP game.
Which of these caught your eye? Have you tried any already? I’d love to hear your thoughts—drop me a comment or connect with me on LinkedIn.
P.S. Don’t forget to subscribe to my weekly MSP Insights email for more industry updates and resources. Sign up at http://tubb.co/nl.
You Might Also be Interested in
Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
All PostsYou might like:
Comments