It’s been a while since I’ve manually activated Windows XP via the Telephone with Microsoft. I’ve always found the Automated Telephone Service a mild chore, but quite straight forward and easy to use.
At a customer site this afternoon, a re-install of Windows XP refused to activate via the Internet, so off to the telephone I went.
The initial process remains straight forward, call a freefone (or “Toll Free” in American Windows speak) number and you are then prompted to answer a number of other questions including where you’ve purchased the software, whether you’ve significantly changed hardware and so forth. All reasonable questions and easy to answer.
The question that made me laugh out loud at it’s bizarreness was…
“How many PC’s have you installed this license on? Press 1 for 2 or more PC’s, Press 2 for 1 PC”.
Got that?
You didn’t press 1 thinking it’d mean, you know, you’ve installed it on just 1 PC?
Thankfully, experience has taught me not to jump ahead in these situations and so I held on to press 2…
… for 1 PC…
I think…
Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
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