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Using Social Networking to listen to Customer Feedback

Using Social Networking to listen to Customer Feedback. An example of how one company has used Social Networking to improve customer service.

By Richard Tubb | 13 January 2011

Why Bother using Twitter?

Why Bother using Twitter? When asked why you should use Twitter, we look at how you answer?

By Richard Tubb | 16 April 2010

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Using Social Networking to listen to Customer Feedback

Why Bother using Twitter?

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