Tubbservatory Round-Up #5 – May 2022
Tubbservatory Round-Up – What is it?
Each week Richard throws a spotlight on five resources Managed Service Provider (MSPs) business owners should take note of in the IT industry. The Tubbservatory is a weekly video broadcast featuring useful articles, podcasts and events that bring value to IT business owners.
Tubbservatory Round-Up #5 – May 2022 is a collection of all of the Tubbservatory broadcasts made in May, edited together for you to watch at your convenience. In addition, the items are summarised below, with links to the resources mentioned in the video.
Tubbservatory Round-Up #5 May 2022 Video
Tubbservatory Round-Up #5: May – Week 1
#1 Three Things You Need to Know About the Rise of the Alternative Cloud
If your MSP is only selling Microsoft or Google products, you may not be aware of the potential of the so-called alternative cloud.
There is a whole market of alternative cloud providers out there, and their offerings are a veritable goldmine of untapped potential for MSPs.
Mike Maney of Linode has written the perfect primer on the three things you need to know about the rise of the alternative cloud.
With prices on the rise everywhere, you owe it to yourself to give this article a read.
#2 The Duck Duck Go Web Browser Now Available For the Apple Mac
Matt Burgess of Wired UK reports that privacy-focused web browser Duck Duck Go has recently released a desktop version for the Apple Mac.
The browser uses Duck Duck Go’s private search engine by default. It blocks ad trackers on each site you visit and incorporates a new email protection service.
#3 The Definitive 5-Step Playbook to Great Client Onboarding
When it comes to winning new MSP clients, you only get one chance to make a good first impression.
So to help with this, Nithish Kumar of SuperOps has written the definitive guide to a great client onboarding experience.
This ebook is a free download and features some golden advice on how to help your clients have a great first impression of your MSP.
#4 Webinar: Marketing and Business Growth Hacks for Technology Partners
A webinar that caught my eye recently was the Live Teardown – Marketing and Business Growth Hacks for Technology Partners from Zomentum.
Shannon Murphy and MSP marketing expert Paul Green focus on advanced strategies that impact your ability to turn website traffic into customers.
This video of this panel discussion can now be viewed on demand.
#5 1Password – Ryan Reynolds Stars in Their Latest Cybersecurity Ad Campaign
1Password, the data security experts, have scored a winner with their latest marketing video.
Hollywood star Ryan Reynolds gives Wrexham AFC a team-talk on the importance of cybersecurity (and a good moisturiser).
The video is very funny, and the product seems to be definitely worth a look for MSPs and their clients. Share it across your social media platforms for a bit of fun!
Maximum effort, 1Password!
Tubbservatory Round-Up #5: May – Week 2
#1 uPhish – Employee Phishing Simulator
A tool that has been recommend by many MSPs is uPhish, an employee phishing simulator from uSecure.
What sets this apart from other phishing simulators is:
- A range of customisable templates
- Spear-phishing by spoofing domains and impersonating internal staff
- In-depth reporting and follow-up training targeting vulnerabilities in your organisation
#2 Microsoft Launches Free Consultation Booking Service
Microsoft has launched a free one-on-one consultation service for small businesses.
UK businesses can book an appointment through this service to discuss their Microsoft technology needs.
I’m intrigued to find out whether this service helps or if it competes with IT business?
Let us know in the comments.
#3 Cybersecurity Resource Guide for Small Businesses and Entrepreneurs
Atera have released an excellent guide on cybersecurity resources for small businesses and entrepreneurs. Author Doron Ben Cohen has put together his guide to equip smaller enterprises with tools to spot threats and mitigate against them.
Topics in this guide include:
- Types of cyber risk
- Actions to mitigate against cyber risks
- Protecting personal data
It’s certainly a worthwhile read for any small business or entrepreneur.
#4 The 2022 MSP Podcast Round-Up!
If you’re looking for some MSP podcasts to listen to, then check out the list Scott Bauer has compiled for Quoter.
The 2022 MSP Podcast Round-Up contains 8 of the best, including:
Make sure to subscribe to the full list of recommendations through your favourite podcast player.
#5 The SuperOps SuperSummit Comes To London
Following on from the success of their online SuperSummit held earlier in the year, SuperOps held their first big in-person event for MSPs in London on 17th May 2022.
The theme of the event was ‘The Road to £1 Million’, and it featured some big names in the MSP channel space, including:
- Richard Tubb
- Paul Green
- Mark Copeman
- Tracy Pound
- And many many more!
You can read more about what happened at the event in our write-up here.
Tubbservatory Round-Up #5: May – Week 3
#1 UK Businesses Ranked Highest in Paying Ransomware Hackers
Michael Breeze of Pax8 reports that UK businesses are the most likely in the world to pay hackers back for their stolen data.
Adenike Cosgrove, a security specialist at Proofpoint, says “a staggering amount of UK businesses experienced a phishing attack in 2021 and 91% of those attacks were successful”.
So, Pax8 are offering a crash course in cybersecurity from expert Mostyn Thomas. He will teach you the most up-to-date best practices to keep your organisation and your clients safe.
#2 Process Warden Release Free SSL Monitoring Tool for MSPs
How often have you spotted an expired SSL certificate on a vulnerable website?
Well, Process Warden are offering a free tool to help MSPs monitor their clients SSL certificate expiry dates.
It notifies you when a certificate is due to expire in the next 30 days, and will only notify if something needs attention.
#3 Pete Matheson – Two Years After I Sold My MSP
If you’ve ever wondered what it would feel like to sell your MSP business, then Pete Matheson has written about his experiences in his blog two years after selling his Managed Service Provider.
This blog is a must for any MSP owner who may be looking to leave their business in the near future.
Matheson has gone on to host a popular YouTube channel, as well as being a co-host to Richard Tubb on the Behind the Geeks show.
#4 Public Cloud Spending On The Rise Across The Globe As Hybrid Working Takes Hold
Caroline Donnelly of ComputerWeekly reports that industry researchers Gartner are reporting that public cloud spending is on the rise across the globe.
This is due to the increasing demand for hybrid working. And, Desktop-as-a-service (DaaS), will be one of the main area of growth.
#5 Global MSP Day 2022 Featuring Barracuda MSP
Global MSP Day was celebrated on Friday 20th May this year.
Barracuda MSP hosted a live virtual event on the day in partnership with CompTIA. Register now to watch the replay!
Speakers included:
- Richard Tubb
- Neal Bradbury
- Beatrice Lam
There are also lots of useful resources for you to download as well.
You can catch the replay of the live event by registering here.
Tubbservatory Round-Up #5: May – Week 4
#1 Karl Palachuk’s Top Travel Tech
Are you planning a trip but want to stay connected with a device that has a bigger screen than your mobile phone?
Then Karl Palachuk‘s latest video on Top Travel Tech may help you to decide on a suitable alternative.
In the video, he mentions:
- HP ZBook 14u G5 Mobile Workstation
- Intel Compute PC Stick
- GWTC116-Gateway Laptop
- Logitech K400 keyboard
#2 Uptime Solutions Present Their New Project Service
With the rise in digital transformation and big projects, the Uptime Solutions project service may be of interest to many MSPs.
Uptime allows MSPs to utilise their team of expert engineers as an extension to their own team to deliver what they want, when they need it.
This has potential to be a great resource if you’re considering undertaking a project that falls outside your MSP’s usual skill set.
#3 MSP Secrets Revealed Episode 2 Submissions Wanted
Author Mark Copeman published the original MSP Secrets Revealed: 101 gems of inspiration, stories & practical advice for managed service provider owners in 2020. And now he’s looking for submissions for the follow-up; MSP Secrets Revealed: Episode 2.
If you’re an MSP who would like to be featured, Mark is asking for your submissions now.
And if you’re featured, you’ll receive a free copy of the book.
#4 The Seller’s Guide To Microsoft 365 Ebook
UK-based Giacom have shared an excellent new resource called The Seller’s Guide to Microsoft 365.
With advice on how to win more clients, this ebook will provide you with some tips that you can take away and implement into your own sales process.
#5 Channel Program’s Channel All-Stars Virtual Event
Channel Program is putting together a fantastic virtual event on 8th of June 2022.
Channel All-Stars will feature Gary Vaynerchuk, plus a host of the industry’s top experts. Including:
- Ben Auton of SpearTip
- Steve Petryschuk of Auvik
- Ben Roller of Zomentum
- Danny Jenkins of ThreatLocker
Register now to get involved!
Links to the Resources Mentioned in this Round-Up
From Week 1
- Three Things You Need to Know About the Rise of the Alternative Cloud
- The Duck Duck Go Web Browser Now Available For the Apple Mac
- The Definitive 5-Step Playbook to Great Client Onboarding
- Webinar: Marketing and Business Growth Hacks for Technology Partners
- 1Password – Ryan Reynolds Stars in Their Latest Cybersecurity Ad Campaign
Mentioned in Week 2
- uPhish – Employee Phishing Simulator
- Microsoft Launches Free Consultation Service
- Cybersecurity Resource Guide for Small Businesses and Entrepreneurs
- The 2022 MSP Podcast Round-Up List
- The SuperOps SuperSummit Comes To London
Week 3
- UK Businesses Ranked Highest in Paying Ransomware Hackers
- Process Warden Release Free SSL Monitoring Tool for MSPs
- Pete Matheson – Two Years After I Sold My MSP
- Public Cloud Spending On The Rise Across The Globe As Hybrid Working Takes Hold
- Global MSP Day 2022 featuring Barracuda MSP
Week 4
- Travel Tech: Tiny Laptop, Compute Stick, or… ?
- Uptime Solutions Present Their New Project Service
- MSP Secrets Revealed Episode 2 Submissions Wanted
- The Seller’s Guide to Microsoft 365
- The Channel Program’s Channel All-Stars Virtual Event
How You Can Help
Have you recently discovered a useful resource that Richard might be interested in? Then please let us know in the comments.
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