Tubbservatory Round-Up – Tools and Resources for Your MSP
Every week, Richard‘s keeping a keen eye out, bringing you five essential resources that every IT Managed Service Provider (MSP) should have on their radar.
Welcome to the Tubbservatory – your weekly video treat, chock-full of handpicked articles, podcasts, and events that are a goldmine for fellow IT business owners like yourself.
Say hello to Tubbservatory Round-Up #23 for November 2023. We’ve gone the extra mile to stitch together November’s episodes for your viewing pleasure. Available to watch at your convenience.
Find the links to these items at the end of this article.
This month’s topics include Events, Books, Backup, MSP pain points, PSA integrations, Cyberattacks, Wellbeing, AI, and Mental Health.
Tubbservatory: The November 2023 Round-Up Video
Tubbservatory Round-Up #23: November – Week 1
#1 CompTIA ChannelCon 2023 – Las Vegas
We kick this week off with a series of videos from the recent CompTIA ChannelCon 23 event in Las Vegas, recorded by James Steel of Akamai Linode.
Steel interviews industry experts such as Karl Palachuk, Matt Lee of Pax8, Vicki Bruns of ConnectWise and yours truly to cover topics such as AI, Open Source opportunities for MSPs, Infrastructure-as-a-Service, Mental Health and much more!
Kudos to Mr Steel for pulling together such a wide variety of insights from some of the top names in our industry. This is a series of videos well worth checking out!
#2 Is LinkedIn a Safe Place to do Business?
Is LinkedIn a safe place to do business?
This article on Techfinitive from noted Cybersecurity writer Davey Winder caught my eye as Winder recently discovered that cybercriminals have been deploying fake LinkedIn posts, along with direct messages to users in order to scam them.
I’d encourage all MSPs to read this article to help them stay safe on LinkedIn.
#3 How Huntress’ Product Lab Shares News, Trends and Improvements with Partners
And talking of keeping yourself safe online, I’d highly recommend checking out the monthly Product Labs livestream from cybersecurity experts, Huntress.
Both educational and interactive, these online sessions are open to all MSPs and encourage engagement from the Managed Service community on how to better align their managed security platform. And if you’re a Huntress partner, they’re a great way for you to how the product is developing to address growing security threat landscape.
#4 Book: MSP Sales Revolution
A book I’d recommend checking out is “Simplified Cybersecurity Sales for MSPs” from Cybersecurity expert, Jennifer Bleam.
Forged in the steel of real-world MSP successes and failures, you’ll learn how to sell cybersecurity, simply and easily – even for the techiest tech in the industry.
#5 Bullets & Ballads: A Community Event at IT Nation Connect
And finally, if you’re attending ConnectWise IT Nation in Florida, then you won’t want to miss out on Bullets & Ballads: A Community Event at IT Nation Connect!
Three communities – The Tech Tribe, MSP Geek and CW Boss — are getting together for an evening with open bar, duelling pianos and nerf gun battles.
Places are strictly limited, so make sure to register!
I can’t wait to see the photos and videos from this one!
Tubbservatory Round-Up #23: November – Week 2
#1 SuperOps SuperSummit Virtual 2023 – From Start to Scale: MSP Growth Strategies That Work
If you missed the recent big SuperSummit Virtual for MSPs from SuperOps, then never fear — the recordings are now available on demand!
The theme of the event was “MSP Growth Strategies That Work” and featured talks by experts such as Paul Green, Mark Copeman, Jennifer Bleam, yours truly and many others.
This summit and the on-demand videos are free to MSPs, so what are you waiting for?
#2 ChannelPro Magazine
A magazine that caught my attention was the latest edition of ChannelPro, featuring Norb Doeberlein of Netzbahn on the cover.
The magazine features a wealth of interesting articles for MSPs, including some advice on Technician Interview Questions, what to ask to find the right candidate by Esther Shein.
The best part? ChannelPro is free for anybody in the MSP community to read.
#3 Best Computer Networking Books for MSPs – Updated for 2023
What are the Best Computer Networking Books for MSPs?
In their latest article, Domotz offer up 13 of the best for you to check out.
#4 Upgrade your M365 Backup Strategy with SmartInsights
A series of videos that caught my eye was Varshaa Pallaath of SkyKick talking on How to Upgrade your M365 Backup Strategy using Intelligent Insights.
Pallaath shares the opportunity (or risk) of unprotected mail, how to gain more usage data from M365, and how to understand your M365 clients.
#5 Pax8 Launch Briefing Event on 6th December 2023
And finally, the next Pax8 Virtual Launch briefing takes place on 6th December 2023.
These events from Pax8 have drawn great feedback from attendees, with a focus on sharing solutions for common MSP pain points, PSA integrations, and current Pax8 partners sharing their insights.
90 Minutes. One Mission: Grow Your Business.
Registration is now open for UK MSPs!
Tubbservatory Round-Up #23: November – Week 3
#1 Cyber Warranty: What it is, and What it’s Not
As cyberattacks become more frequent and expensive, many managed service providers (MSPs) are looking to safeguard their clients from financial losses.
Therefore a webinar that caught my eye is Cyber Warranty: What it is, and what it’s not.
Barracuda recently partnered with Cork, a cyber warranty company, to provide a new service offering, the Barracuda Cyber Warranty, which is specifically tailored for MSPs and their clients.
This webinar is now available on-demand.
#2 John Fisher on Imposter Syndrome
Imposter syndrome? Ever felt like you don’t quite belong?
This video from John Fisher MSP Westway IT is a powerful insight into the challenges we all face, and is an inspiring look at the Managed Services community and how it brings people together and makes them feel welcome.
Thanks for sharing, John!
#3 Digital Mindfulness with Amy Blankson
Digital technology has transformed our world, bringing huge benefits. But as we become more reliant on tech, we need to understand how it affects our overall well-being.
Which is why I love this session from happiness expert Amy Blankson with Action for Happiness who shares unique insights to help you unlock the full potential of technology while also maintaining a healthy balance in your life.
#4 If You’re a Commodity, It’s Your Fault – and It’s Okay
Many MSPs worry about being just the same as every other MSP, but that’s simply not true, writes Karl Palachuk in his latest article “If You’re a Commodity, It’s Your Fault – and It’s Okay”
Palachuk gives wise advice on how to make sure you charge top dollar for your services and stand out.
#5 UpLift Live Comes to Birmingham on 21st March 2024
And finally, UpLift Live has been announced as the UK’s first conference for LinkedIn specialists, power users & enthusiasts.
Taking place in my hometown of Birmingham on 21 March 2024, Uplift Live is organised by LinkedIn legends John Espirian, Jeremy Freeman and Gus Bhandalor and promises a whole day of learning delivered by some of LinkedIn’s apex operators from around the world.
I hope to see you there!
Tubbservatory Round-Up #23: November – Week 4
#1 How AI is Narrowing the Inclusion Gap and the Opportunities for MSPs
We start this week with a powerful article from Stephen McCormick on How AI is Narrowing the Inclusion Gap and the Opportunities for MSPs.
From Research into Mental Health Disorders, to AI Advances in Prosthetics Helping to Narrow the Inclusion Gap, there’s a wealth of information in this excellent article.
#2 Which Is The Best DNS for Secure Browsing: CloudFlare, Quad9, NextDNS, and AdGuard DNS
Which is the Best DNS for Secure Browsing?
That’s what Tom Lawrence of MSP, Lawrence Systems shares in his latest video.
If you’re not already a subscriber to Tom’s YouTube channel, it’s one to check out!
#3 October Privacy Roundup from Keepabl
I’m having a lot of conversations with MSPs around compliance, regulation and privacy lately, so I wanted to draw everyone’s attention to the work of Robert Baugh and the team at Keepabl who put together a monthly Privacy News round-up that is very useful.
You can subscribe to this resource from Keepabl for free, and I’d highly recommend it!
#4 Security Vendors Ramp up MSP Support
News that a number of Security Vendors are ramping up MSP Support, reports Simon Quicke of Tech Target‘s Microscope magazine.
Check Point, Acronis, Malwarebytes and ManageEngine have all increased the support they offer to MSPs.
#5 How Many Participants at a Primarily Windows-Focused Event Use Linux?
As a little bit of fun, Akamai Linode’s Micki Eubanks asked this very intriguing question at the CompTIA ChannelCon in Las Vegas, earlier this year.
See if you can spot some cameos from famous names in our channel in this very funny video!
Links to the Resources Mentioned in this Round-Up
From Week 1
- CompTIA ChannelCon 2023 – Las Vegas
- Is LinkedIn a Safe Place to do Business?
- How Huntress’ Product Lab Shares News, Trends and Improvements with Partners
- Book MSP Sales Revolution
- Bullets & Ballads: A Community Event at IT Nation Connect
Mentioned in Week 2
- SuperOps SuperSummit Virtual 2023 – From Start to Scale: MSP Growth Strategies That Work
- ChannelPro Magazine
- Best Computer Networking Books for MSPs – Updated for 2023
- Upgrade your M365 Backup Strategy with SmartInsights
- Pax8 Launch Briefing Event on 6th December 2023
Week 3
- Cyber Warranty: What it is, and what it’s Not
- John Fisher on Imposter Syndrome
- Digital Mindfulness with Amy Blankson
- If You’re a Commodity, It’s Your Fault – and It’s Okay
- UpLift Live Comes to Birmingham on 21st March 2024
And Week 4
- How AI is Narrowing the Inclusion Gap and the Opportunities for MSPs
- Which Is The Best DNS for Secure Browsing: CloudFlare, Quad9, NextDNS, and AdGuard DNS
- October Privacy Roundup from Keepabl
- Security Vendors Ramp up MSP Support
- How Many Participants at a Primarily Windows-Focused Event Use Linux?
How You Can Help
And that’s a wrap for Tubbservatory Round-Up #23!
Have you got something amazing to share? Whether it’s an awesome tool or a mind-blowing resource, we’re all ears! Share it in the comments below and let’s keep the knowledge flowing freely. Your input is highly valued!
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I'm a small business owner, technical writer and blogger, with 15 years experience in corporate IT. I frequently attend MSP peer groups and create content relevant to IT service providers and business owners.
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